Shipping | Returns | Policies

Shipping Rates

• We offer to the contiguous 48 states:
  • Free Shipping on orders over $45.00 subtotal before tax)
    
    
• We offer to the contiguous 48 states:
• Flat rate $5 shipping any any total under $45.00
  
  
• Next Day, 2 Day and Priority Mail rates will be presented in the shopping cart based on the shipping address.

Processing & Shipping Details
(Including Covid updates)

• Thank you for understanding these are custom, handmade items, and processing times can vary. On average orders ship in 1-3 business days.
  
  
• Currently we are shipping within the United States only.
  
  
• Estimated delivery:
  On average we are seeing 2-5 business days. All carries are currently experiencing longer processing times due to Covid. We are seeing up to 2 weeks for deliver. Please allow 2-14 days, and contact us if you have still not received your package.

*** All carriers have temporarily suspended shipping date guarantees, including Overnight orders, if packages arrive late, our sincere apologies, but refunds are not offered for late arrival until otherwise noted by carriers. They are working hard to get that to you.

• We reserve the right to change shipping to a faster or more secure shipping method based on the order (at no additional charge). If your order MUST be shipped via the selected method, kindly indicate that in the Comments Box upon checkout.
  
  
• Next Day orders placed by 4 PM EST usually ship the same day.
• Orders containing lotion bars need 1-2 business days processing time.
• Custom orders or Custom printed labels orders take additional time which will be discussed with you.
  
  
• Priority Mail must be chosen for orders to Alaska, Hawaii, APO/FPO & US Territories
  
  
• Priority Mail is not a guaranteed service and delivery times greater than 2-3 business days can occur.
• Business Days do not include Saturdays, Sundays and Holidays
  
  

Where do you ship from?

Orders ship from Hayward, CA 94544

RETURNS 

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Can I exchange or return my order?

*Due to the hygienic nature of the product, please be aware that we cannot take returns, offer refund, or exchange on any items Lather Nature offers.

But we are here to help, please do reach out with any concerns.